Returns and Refunds
Please contact me with any queries/problems upon receipt of your order within seven days. If you decide to return a product, I require email confirmation of this before return of the product. Returns must be received within 14 days of receipt of order.
Refunds will be for the PRODUCT only provided they are unused and goods should be posted back by the same method of posting and with the same packaging as they were sent.
After 14 days goods will only be accepted for return if faulty.
Refunds will be processed within 7 days.
Commissioned items cannot be returned unless faulty.
The contract is made under the law of England and Wales.
The customer is responsible for paying any customs/taxes charged to customers outside the EU.
Goods remain the property of Zedek Creations until fully paid for.
Contact email address :
Contact telephone number : 07964093620
Contact address : Zedek Creations, 25 Warwick Orchard Close, Honicknowle, Plymouth, PL5 3NZ.
All Zedek Creations jewellery is handmade.
Where necessary all jewellery will carry a London hallmark.
All jewellery comes boxed.
I do not accept the return of pierced earrings for hygiene reasons.
No part of this website may be copied or used without my permission.
All weights, lengths and measurements of products are approximate.
Contact us if a non-listed length is requested. All Earring lengths exclude the length of the hook.
UK orders are shipped using Royal Mail Special delivery. For orders over £100, shipping will be free.
International orders are signed and tracked at a flat rate of £10.